My cutlery drawer is not very well organised, but it works fine. That’s because it’s a simple system. Schools and organisations are not. They are highly complex. And they can work well too. But they need to be better organised than a cutlery drawer.
The key to effectively and efficiently managing and levering a complex system is ensuring that it is very well organised. In a highly organised school, there is a shared vision and direction, people know their role, they know the protocols, they know how and with whom to communicate, they know where to get help, they know what to do when things go wrong and when things go right.
All schools are complex but only the best really understand, emphasise, and prioritise coherent organisation.