Our brain really has two fundamental purposes. First, it is a life-preservation device, finely tuned over millennia to identify threats and opportunities that may harm us or enable us and our species to thrive. Second, it is a story-telling machine. It takes in a tiny fraction of reality through our senses and cobbles it all together in the form of a linear narrative that, for the most part, ‘feels’ real. Without this personalised narrative, our lives would lack any sense of continuity and meaning.
Mostly, this narrative helps us navigate through life productively – which is great. Super helpful. But sometimes, the story we tell ourselves creates a bias or blindness that hinders us.
In one conversation I was having with a teacher last week, I couldn’t help notice the overly-certain way that he was describing different elements within his school: “We tried that but nobody _______“; “Everyone wants _______ to happen but management don’t believe in it”; “I know ______ works in other schools but there’s no way it would work with our staff”.
Now, those statements could be true – although it’s pretty unlikely given how generalised and extreme they are. These are the kind of extreme generalisations that are unhelpful in the workplace. Not only do they belie the complexity of organisational communities but they create a myopic lens that closes down possibilities.
And we’re all guilty of this form of bias – to some extent – from time to time. So the next time you’re in meeting with “the guy who never _______” or you have to go to and speak to “that lady who always ________“, try to catch yourself, take a breath and remind yourself that this is just a story you’re telling. It might be true. But there’s a chance that you are closing an opportunity to really engage with a new moment.