The power of not knowing

In the ‘age of information’ in which we live, it is easy to be seduced by our limitless access to data and knowledge. Through the wonder of communications technology, we hold in our hands, a gateway to the collective wisdom of all of humanity. We have the answer to almost any question, literally at our fingertips.

What’s more, our students, our children are native to this experience.

And yet, learning, science, development, progress rely not so much on answers as on uncertainty.

What if there was no poverty on earth? What if men and women were treated equally, everywhere, all the time?

The same is true of education. Some of the best teaching and most powerful learning occurs when there is no answer, where there are no facts, just the tension of ambiguity and possibility. Where we have students, purposefully engaged in thought but revelling in mystery and uncertainty, we often find brilliant teachers. The great English poet, John Keats, described this state as ‘Negative Capability’; the embracing of not knowing the answer and not yearning for the answer.

Ultimately, it is not facts or correct answers that propel humanity; it is curiosity, not knowing, and the asking of ‘wonder-full’ and courageous questions.

Of course, knowledge, facts, and answers matter – but only as a starting point – a catalyst for what really matters. When students are taught that knowledge and ‘answers’ are just kindling for curiosity, not knowing, and ‘wonder-full’ and courageous questions, we move beyond the traditional schooling paradigm. And it’s here, in this realm, the realm of ‘What if…’ that we find education at its best – education that genuinely empowers students to make the world a better place.

Literacy literacy

You know that the world is changing when new forms of ‘literacy’ are being described and taught in schools.

‘Literacy’ used to involve students developing the knowledge and skills to read, write and interpret language confidently. But that was back in the days before fake news, credit cards, and Twitter.

Of course, reading and writing are still foundational skills. But there are other ‘literacies’ emerging that may well be equally critical in the future lives of our students. Here are a few of the most important:

  • Digital literacy — skills associated with harnessing computer-based devices and services;
  • Data & Media literacy — being able to access, filter, digest and make meaning of the masses of available data and to leverage different platforms of data consumption and delivery;
  • News literacy — learning to discern between, efficiently evaluate, and effectively respond to different news sources and stories;
  • Financial literacy — being empowered to understand and harness the increasingly complex and personalised financial systems available to us;
  • Wellbeing literacy — having the skills and knowledge to nurture our own wellbeing and the wellbeing of people we care about.

Schools are pretty good, on the whole, at carefully scaffolding the learning of traditional ‘literacy’. They’ve been doing it for a while! And, now, it’s exciting to see that many progressive and responsive schools are turning their attention to tackling the challenge of teaching a new generation of literacies too – to really prepare their students for a changing world.

 

Don’t chase the score

In general, the growing emphasis on ‘measurement’ of different educational outcomes is a good thing. This is especially the case with wellbeing in schools. As the data-collection tools for wellbeing have become more sophisticated and prioritised, first by schools and now governments, it has attracted more attention, energy, and resources. As a result, we have higher quality data, better materials, and refined practices.

Because wellbeing researchers and schools are trying to harness the scientific method, they rely heavily on the process of quantification. Quantification allows us to take inherently ‘uncountable’ and intangible human experience and turn it into numerical data. For example, the feeling of trust that a student has for their teacher can be quantified into a number using a rating scale. This is helpful because it allows for statistical analysis and more meaningful discussions that are less hindered by subjective language.

But quantification is not the same as measurement.

Measurement is counting the quantity of a unit of material via an agreed standard.

Quantification is turning something that cannot be counted or measured directly into a number via subjective opinion.

So when I use a scale to measure my weight and I’ve gone up from 76kg last month to 78kg this month, that’s because I am heavier. We can measure weight directly.

But when a student’s self-reported ‘trust score’ goes up from ‘3’ last month to ‘4’ this month that does not mean that they trust me more. It might mean that. But it might instead be because it’s the student’s birthday today or because their football team won on the weekend or because they now trust their other teachers less and so, relatively, they feel more trusting of me. Or maybe it’s because scoring something as complex and nuanced as trust on a numerical scale of 1 to 5 is a very crude method. We don’t actually know. And that’s because we cannot measure trust directly.

And all of this is fine. As long as we don’t try to chase the score or place too much value on the score or data.

Ultimately, we must be focussed on optimising the wellbeing of our students, not the wellbeing data. Those two things are not the same.

Think big, act small, learn fast

One of the major challenges we face as we attempt to innovate in education is that the impact of innovation is so hard to measure. Not only are we working with complex humans in a hugely complex system but educational, wellbeing, and developmental outcomes are sensitive to an immeasurable number of inputs and variables.

Sometimes we fall into the trap of trying to collect an excessive amount of data in order to capture a comprehensive ‘picture’. This is a flawed approach for two reasons. First, we end up drowning in huge swathes of data that tell too many stories. And second, it is impossible to capture the full picture anyway. There will always be variables that we have failed to consider or are impossible to measure, control or eliminate.

Here’s what schools that are really harnessing effective innovation are doing:

  1. Clearly identify the specific change you would like to see.
  2. Choose a simple, discrete, well-defined outcome to measure.
  3. Identify a tool that effectively measures this outcome.
  4. Conduct targeted, meaningful experiments.
  5. Measure the impact.
  6. Learn.

Innovation is the result of insight gained from action. When we’re strategic, targeted and patient, rather than instinctive, sweeping and reactive, then we really have the chance to powerfully and confidently innovate.

Think big, act small, learn fast.

Data as art

In a recent conversation discussing some of the limitations of wellbeing data, a trusted colleague mentioned to me that he views empirical data as a form of art. It might feel odd to think of scientific data as art but it is also a beautiful concept.

The Collins Dictionary defines ‘art’ as consisting of “paintings, sculpture, and other pictures or objects which are created for people to look at and admire or think deeply about.” Data, particularly from the human sciences, is absolutely intended to create a ‘picture’ for us to think deeply about. Like art, data is not an actual snapshot of reality but rather a creative representation of reality. In fact, often the most effective data – data that moves us and affects us, is data that is represented graphically, typically crafted with much thought given to the colour, contrast, form, and dimension.

This is not true of all data. Some data is highly objective and clean – we could call this realism. Some data is quite crude and bold – impressionist. Other data attempts to quantify the inherently subjective human experience – expressionist. And, of course, like Rothko’s painting, some data is distinctively abstract.

All data, however, share the same purpose – to tell a story. These stories help put language to experience, to challenge our view of the world, to help create a sense of coherence and meaning.

When we view data from the human sciences as art, we are able to see it for what it really is; not fact or truth, but a way of harnessing human creativity and ingenuity to transcend our own small, individual lives. Like art, data allows us to view the world differently, with greater integrity. It has the power to open our eyes and capture our hearts.

This is why data matters.