All good ends must come to a thing

When we invest our time in experiencing a story, presentation, or lesson we have the right to expect some return on that investment. Sometimes, it can be satisfying enough to savour the ride and to be immersed in a wave of emotional or cogntive experience.

But really good lessons are those that change us. They take us on a journey that has us arrive at the destination a slightly different person – affected – perhaps with new insight, enhanced empathy, or a shifted perspective.

And the best lessons end with a unique gift – a tangible shift in behaviour. Not only do we think differently, but we are nudged along a newly-illuminated path.

I attended two brilliant conference presentations on the weekend. One made me eat differently today. The other caused me to make three phone calls – two to family members and one to an old friend.

This is the thing we call impact. It is the mark of great teaching and the broadest goal of education.

But there are wrong ways

Is there a ‘right’ way to teach or to parent children? Is there a ‘right’ way to lead a school or organisation? Is there a ‘right’ way to be a friend or colleague?

No. (Life would be so easy if there was.)

But there are wrong ways. It is wrong to parent with abuse. It is wrong to lead with corruption. It is wrong to manipulate friends and colleagues with fear.

And there are wrong ways to teach. Whilst good and great teachers often have very different styles and commonly embrace their varied idiosyncrasies, there are three things that should never, ever occur in any classroom:

  • Intentional humiliation or shaming of a student. This causes so much harm, including to the embarrassed student, to class cohesion, and to the students’ and parents’ respect of the teacher. This is a lose-lose-lose scenario. It is never justifiable.
  • Giving up on a student. Teachers are trained professionals whose job it is to unconditionally nurture and seek the best in every child. It is particularly at the most difficult times, with the most challenging students, that we must model hope.
  • Speaking badly about one student or one group of students to another. This is a form of disloyalty that is not only entirely unprofessional but will inevitably get back to the original student or group and erode trust and relationships further.

Teaching is a highly demanding profession. We will make mistakes. Mistakes are inevitable, understandable, and forgivable. But the above are not.

They learn from how we are

“The world is changed by your example, not by your opinion.”

Paulo Coelho, Brazilian novelist

In classrooms around the world, students are learning, from their teachers’ wisdom, about: science and mathematics and language and the humanities. They’re learning about asking questions and solving problems and creativity and teamwork.

And they are also learning, from the way their teachers are, about: compassion, forgiveness, professionalism, power, caring, integrity, trust, love, and hope.

The way we are in a classroom is at least as important as what we teach.

Why did the human cross the road?

If you’ve ever visited Vietnam you’ll be familiar with the ‘experience’ of crossing the road on foot. If you haven’t, you might struggle to imagine what it feels like to walk out into a swarm of oncoming motor scooters that seem to be oblivious to the laws requiring vehicles to stop at pedestrian crossings.

Against your instincts, locals will tell you to step confidently out into the scooter-stream, look straight ahead and walk at a steady pace across the road. Somehow, scooters rapidly zip behind and in front of you – as if perfectly choreographed. It sounds and seems crazy, but it works.

It works because everyone knows the intention and direction of each other. The scooter-riders know that you are trying to get from one side to the other. And they know that you are going to walk straight and steady. You know that they are going to steer around you – as long as you walk straight and steady.

In amongst the apparent chaos, these predictable behaviours create an effective and efficient system. Everyone gets where they need to go safely and reliably.

There are times in our lives when it makes sense to embrace experimentation, growth, challenge, and innovation. And there are other times when it makes sense to keep our head down and walk straight and steady…just to get to the other side.

Mis-take

Sometimes at school, children mess up, they get things wrong. And the way that we, as educators, handle that moment of erring is far more important than many people realise. In that moment, having been caught in the wrong, the stakes are high for the child, their immediate future is uncertain and they experience an elevated emotional state. And, as a result, the educative potential is maximised.

How you, as an educator, respond in this moment and others will have a lasting, cumulative impact on the child. Arguably the most important lesson the child will learn is: how do people with ‘power’ (modelled by teachers) use their power to treat others? Is power to be used to suppress, control and coerce behaviour (punitive discipline)? Or is it possible, even at times of erring, for power to be used to nurture, grow and enliven others?

When we view children through a genuine lens of optimism, hope and goodness, we must choose to view errant behaviour as mistake – literally a mis-take. Children come to school – a world where they are pushed, challenged, excited, and growing – and they give their best take at muddling through it all. Often, their first take is good, great even. But sometimes they make a mis-take.

And through that lens, of a child trying hard to work things out, coming to school with their whole heart and having a go at life, the only truly human response to mis-take is not ‘punishment’, but compassion, kindness and forgiveness. When we take this stance, power is used, not to do something to students (eg detention, suspension), but rather to do something with them (eg help them learn to rebuild damaged relationships and trust).

This type of approach to student behaviour is helping to transform schools in both independent and government settings and high and low socio-economic settings.

This simple word, mistake, has immense power to shift the way we think, talk, and care about the children in our schools.

Rethinking carrots and sticks

In the 1950s, B. F. Skinner developed an approach to understanding behaviour that became known as ‘behaviourism’. Skinner theorised that human behaviour is the result of the consequence of previous behaviour. If a behaviour leads to punishment or a negative outcome, we are unlikely to repeat it. If a behaviour is rewarded, we are likely to repeat it. Thus, human and animal behaviour, can be controlled and shaped via reward and punishment.

60 years later, some schools are continuing to adopt behaviourist approaches to managing student behaviour. Programs such as PBIS attempt to selectively reward ‘positive’ actions in an attempt to extrinsically reinforce certain behaviours. And, not surprisingly, research shows that they work…if your goal is to coerce certain observable behaviours. Feeding a dog a bone when it fetches a ball will cause a dog to fetch another ball.

The main problem with approaches that focus on observable behaviour is that they force people to focus overly on observable behaviour! Behaviourism is all about what can be seen and measured and it disregards underlying motives, values and character. Unfortunately, countless studies have shown that wellbeing, happiness, community cohesion and long-term prosocial behaviour are directly linked to motives, values and character.

And to make matters worse, dozens of studies have found that intrinsic motivation is undermined and eroded by extrinsic reward. When we ‘pay’ students to be kind or forgiving or courageous, they are actually less likely to be so in the future – especially if the payment is no longer offered.

This is why Positive Education takes a different route. It’s a harder, longer route that focusses on nurturing character, engagement, relationships, meaning, and caring – not because there is some extrinsic reward waiting, but for their own sake. When these virtues become embedded in the hearts and minds of our students, you don’t need carrots and sticks so much anymore.

Who are you?

In Aristotle’s best known work, Nicomachean Ethics, he suggests that our behaviour is not directed by our character, but rather the sum of our behaviour defines our character: “these virtues are formed in man by his doing the actions”. In other words, we are what we regularly do. If you repeatedly act with kindness, you are considered by others to be a kind person. If you are regularly a little loose with the truth, you are a dishonest person.

Similarly, the lens on character within Positive Psychology is focussed on lived behaviours. Character does not reside within us, it is demonstrated by us. These patterns of behaviour are habitual, and like any habit, they can be changed or reinforced.

As an educator, colleague, friend, partner, how do you repeatedly behave? What is it that you tend to do every day, every time?

Ultimately, this is who you are.